FAQ

You must be at least 18 years old.

You must have an active bank account in one of the European Union or EEA banks.

If you didn’t receive a confirmation email, please first check your spam folder.

If you still can’t find the confirmation e-mail, please contact us at info@crowdestor.com

After the full registration process, it may take till 48 hours till CROWDESTOR approves your application.

Please let us know if you have any questions by writing to info@crowdestor.com

The pin code is your own made 4 – 6 digit code that you input in your registration process.

The minimum amount for investing in our platform is 50 EUR.

Please, let us know if you have any further questions by writing to info@crowdestor.com

For safety reasons, you can only change your bank by writing to us at info@crowdestor.com and we will manually change it for you.

Money to your CROWDESTOR account can be added by bank transfer.

In your user profile press ‘ADD’ button and then choose the amount of the money you wish to add to your Crowdestor account.

Please, let us know if you have any further questions by writing to info@crowdestor.com

As soon as your money is transferred to the ‘CROWDESTOR’ bank account, the money automatically shows in your ‘CROWDESTOR’ profile account. This process can take from a few hours till 3 working days.

Please, let us know if you have any further questions by writing to info@crowdestor.com

We carefully evaluate each borrower’s ability to repay the loan. We are examining the information about the borrower, his reputation, financial background and current commitments. Our expert team evaluate the business plans, financial reporting and loan security.

Please let us know if you have any questions by writing to info@crowdestor.com

Our investors are not paying any additional charges.

All expenses are related to the loan process and shall be paid by the borrower.

Please, let us know if you have any further questions by writing to info@crowdestor.com

Yes, the interest rates are fixed for the entire loan period.

Please, let us know if you have any further questions by writing to info@crowdestor.com

Interest rate payments start calculating from the day you make your investment!

Please, let us know if you have any further questions by writing to info@crowdestor.com

If the project has not collected requested funding in the 48 hours the money is returned to your ‘CROWDESTOR’ account.

Please, let us know if you have any further questions by writing to info@crowdestor.com

Unfortunately, we do not provide tax related consultations and we recommend that you apply to your tax adviser regarding this issue.

Please, let us know if you have any further questions by writing to info@crowdestor.com